Customized customer journey view for a specific customer profile.
This Treasure Box provides an example of a customer 360 view, which is tailored to your business. Treasure CDP provides the default Customer 360 view, and all of the data can be retrieved via API. The API allows you to customize the Customer 360 view for your business requirements.
The example dashboard contains the following analytics pipeline and charts:
- Channel Preference
- Predictive Score
- Interest Category & Words
- Matching Segments
- Customer Journey
- Ads & Web
- Customer Attributes
- Customer Behaviors
- Ads & Web
- In Store
This Box is fully customizable depending on your business objectives, and you can add more complex analysis by leveraging Treasure Insights. Contact us for more information.
Below is an example of 360-degree profile view for a customer, Joshua Smith, implemented on Treasure Data CDP:
The interactive view enables you to look for a specific customer by their name, and the tabs illustrate a wide variety of customer insights such as their behavior, path to conversion, campaign reactions, and next best product recommendations:
Journey (path to conversion)
Next best products